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Support

Have a question about your membership or gift? we’re here to help.

Membership, club & profile updates

Where can you ship?

We’re able to ship to most of the continental United States. We are currently unable to ship to Alabama, Alaska, Hawaii, Kentucky, Mississippi, North Dakota, and Utah.

We do not ship internationally or to Canada at the moment. But, please send us an email with your contact information, and we can let you know when we expand our shipping options

What if I need to change my address?

No problem. Just make sure to change it by the end of the month preceding the first shipment to your new address (for example, if you’ll have a new address in January, make sure to let us know by the end of December). Login to update your address now or send us an email if you’re concerned about timing.

How do I cancel my membership?

You can cancel by email anytime. Cancel by the end of the month to ensure you don’t receive the next month’s shipment.

Can I extend my membership?

Of course! Just reach out to our team, let us know how long you’d like to extend and we’ll take care of the rest.

Can I switch to a different club?

You can switch between clubs at any time. Just reach out to our team and we’ll get you in the club that best fits you. Please note that the monthly costs of each club vary.

How much does each club cost?

Prices listed include shipping.

Whiskey: $84/mo
Bourbon: $84/mo
Rum: $69/mo
Tequila: $59/mo
Tequila PRO: $100/mo
Vodka: $59/mo
Gin of the Month: $59/mo
Scotch of the Month: $94/mo
Scotch PRO of the Month: $199/mo
Bubbly: $59/mo
Stock The Bar: $73/mo

Can I get a receipt?

Yes, of course. Send us an email and we’ll get you one right away.

How do I update my billing information?

Login to your Taster’s Club online account and update billing information in your member profile

Can I change my billing date?

We can shift your billing cycle to whatever timing best suits you. Simply reach out to customer support and one of our team members will be able to help you.

Gifts

Will my gift recipient be notified right away and ruin the surprise?

No, definitely not! They won't be notified until their first shipment goes out.

We’ll send you a welcome certificate personalized with the member’s name that you can print or forward.

If you'd like us to send this directly to the recipient, just send us an email after signing up and give us:

Your recipient's name
The date when you want us to send the email

Can you ship anywhere?

We’re able to ship to most of the continental United States. We are currently unable to ship to Alabama, Alaska, Hawaii, Kentucky, Mississippi, North Dakota, and Utah.

When will the first shipment arrive?

All shipments are sent out on the 10th (give or take a couple of days) of the month. It takes 3-5 business days for the package to arrive at the recipient's doorstep.

If you sign up for a membership before the 5th of the month, your first shipment will go out with that month's shipment. Otherwise, you can expect your first shipment to go out the following month.

What if the timing of the first shipment doesn’t work for me?

If this is a gift and the timing doesn't work out, don't worry! Right away you (the purchaser) will be sent a super cool welcome certificate with the recipient's name on it. This is something you can give as part of your gift. We will not reach out to your recipient until their first shipment goes out.

Want to work out an alternative schedule? We can handle that. Just send us an email after signing up and we'll make it work.

How will the recipient know when to expect the shipment?

We send a tracking email to the recipient’s email address. They will receive this email as soon as the package is picked up from our warehouse around the 10th of month.

Can you leave the shipment at their doorstep?

No, all packages have to be signed for at the time of delivery by someone 21 years of age or older. We are able to ship to commercial addresses, which may be a good option for people who aren’t usually at home during the day.

Write
info@tastersclub.com
Headquarters
5201 Eden Avenue

Suite 300
Edina, MN 55436

Contact Us